TRAINING & EDUCATION

Helping you Maximize your Application Investments

Customized Training

Live and Online Resources

Hundreds of Training Videos

Online Resources Empowering System Use

Empower Your Team

Software works when people use it to its fullest potential. IMS believes that optimal system usage is a combination of the right training, integrated into day-to-day routines and business processes. IMS deploys a combination of classroom, hands on, and role play training to make sure your people know more than just the basics. IMS believes that optimal software utilization is a combination of the right training, integrated into day-to-day routines and business processes. When spot training is needed, Retail Pro® offers unique resources through my.retailpro.com. When more specific training is needed, IMS can provide on-site, online, or IMS hosted training for all the software we sell.

IMS wants to help you use our tools as effectively as possible, to that end we offer access to training, tips and helpful videos.  Click below to Learn More. Or, if you are an existing customer, Login to access these helpful materials.

Retail Pro Prism

  • Accessing Prism
  • API (Webinar)
  • API Training Class (Folsom)
  • API Training Class (Manila)
  • Checking Stock Levels
  • Customer Management
  • Default Store Settings
  • Disbursements
  • Discounts
  • Employee Management
  • Fees & Shipping
  • Force Logout
  • Grid Format
  • Held Transactions
  • Installation & Configuration
  • Item Lookup
  • Item Notes
  • Kits
  • Lot Number Tracking
  • Non-Inventory Items
  • Orders
  • Packages
  • Pending Transactions
  • POS Flags
  • Prism Reports (Krunch)
  • Promotions
  • Return Transactions
  • Sales Transactions
  • Salesperson Incentive Fees
  • Security Override
  • Select Associate
  • Send Sale
  • Serial Number Tracking
  • Tendering Requirements
  • Themes & Layouts
  • Time Clock
  • Touch POS

Retail Pro 9

  • Adjustment Memos
  • Auto-Utilities
  • Business Intelligence Basics
  • Business Intelligence Deployment
  • Centrals Management
  • Certification Class – Retail Pro 9 (en Español)
  • Customer Management
  • Database Troubleshooting
  • Developing Plugins
  • ECM (Enterprise Communcations Mgr)
  • ECM Troubleshooting
  • Employee Management
  • Impromptu Training
  • Installation
  • Inventory Management
  • Keyless Licensing
  • Miscellaneous
  • Performance Optimization (Oracle)
  • Performance Optimization (Windows)
  • Physical Inventory
  • Price & Cost Management
  • Promotions
  • Purchasing
  • Receipts
  • Receiving
  • Reports
  • Reports (Advanced)
  • Retail Metrics
  • Retail Pro Training – Spanish Edition (BETA)
  • Retail Pro-SAP B1 Interface
  • Sales Orders
  • Screen Design
  • SQL Query Basics
  • SQL Updates
  • Sublocation Management
  • Subsidiaries & Stores
  • System Overview
  • Touch Menus
  • Transfers
  • Translation

Retail Pro 8

  • Retail Pro 8
  • Adjustment Memos
  • Auto-Utilities
  • Cashier Training
  • Customer Management
  • Data Verification System (DVS)
  • Inventory Management
  • Keyless Licensing
  • Miscellaneous Tools
  • Offline Mode
  • PCI Compliance
  • Polling
  • Price & Cost Management
  • Promotions Plugin
  • Purchasing
  • Receipts
  • Receiving
  • Reports
  • Sales Orders
  • Security
  • System Overview
  • Transfers
  • X/Z Out Reports

Why IMS?

The IMS Solution Based Approach focuses on helping you achieve your goals through better training, understanding, and usage of your software.

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