Services Overview

Keeping you at peak performance.

Our services provide business owners and decision makers with the ability to leverage live data analyses and implement informed decisions in real time. Harness the power of live software support, complete IT servicing, team training, custom technical development, and Retail Pro merchandise planning to create sustainable value.

Software Support

Our reputation and loyal customer base have been built on unparalleled service and quick, effective solutions. We staff our own certified technicians and ensure every member of our team is equipped to handle issues quickly and painlessly.

Managed IT

Some businesses and vendors need more than just effective software support. They need full-on, experienced, comprehensive IT management. For those businesses, IMS offers complete IT outsourcing support for IT and Retail Operations .


IMS provides on-site, online, or IMS-hosted private training for all of the software and products we integrate. This helps ensure teams are maximizing solution potential and minimizing user error. Our comprehensive training paired with consistent, knowledgeable support ensures integrations are always running smoothly.

Custom Application & Technical Development

Vision and business requirements should guide technology services, investments, and utilization. We’ve seen too many organizations let their current technologies dictate what they can and cannot do. As a solutions provider, our goal is to provide technologies that enable you to meet goals – without compromise.

Retail Pro Forecasting

Utilize sales forecasting, inventory planning, easy-to-use dashboards, and trend reports to create value. Rely on the expertise of our team in providing your business or venue with unparalleled insights into data analyses.

SAP Business One ERP Integration

With this integration service, all of your key business areas are streamlined between Retail Pro and SAP Business One to provide clear visibility into your entire business. Empower decision makers to leverage information, increase customer loyalty, and drive profitable growth.

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