IMS Complete Venue in the Philadelphia Region

Maximize Efficiency and Engagement Across Systems in Your Philadelphia-Area Facility

Redefine retail with an innovative solution from IMS. IMS Complete Venue delivers unparalleled customer experiences plus improved operations. We have years of industry expertise managing stadium and large venue transactions. Our integrated solutions can streamline any size operation in the Greater Philadelphia area.

The world of retail requires many integrations of various applications and software. This complexity creates barriers to productivity and revenue. Modern tech advancements only further complicate business needs. IMS is your modern solution to this common and complicated retail problem.

Why IMS Complete Venue is the Best Retail Solution on the Market

IMS Complete Venue unifies large retailers, particularly Philadelphia-area stadiums, sports venues, and theaters. To allow for full customization, this solution comes with advanced features including:

  • Full Inventory Management 
  • Integrated eCommerce 
  • Scalability for Any Size Organization 
  • P2PE Options
  • Receipt Sharing
  • Seating Allocations
  • Location Inventory Tracking
  • Ability to Place Orders on Hold
  • Order Routing
  • Multi-Wallet Payment Types
  • Robust Communication Management
  • Multiple Ticketing Systems
  • Digital Coupons
  • And More!

Retail Management for Merchandise, Sports Clothing, Food & Beverage

Operations management is no longer a challenge with retail solutions from IMS. Any entertainment retailer can simplify its internal operations. Merchants need help from the pros at IMS to improve the fan experience. Greater Philadelphia theaters and sports complexes citywide can streamline their transactions.

With our help, management is a breeze for any business operation. Examples of large-scale operations include but are not limited to:

  • Sports Clothing Stores
  • Snack & Souvenir Stands
  • Bars & Alcohol Vendors
  • Music Artist Merchandise
  • Event Memorabilia
  • Raffles, 50/50s, & Giveaways
  • Mobile Merchants
  • Ticketing & Admission

Empowering Innovation and Enjoyment at Large Venues in the Main Line Philadelphia Region

Companies must remain up-to-date on current innovations to ensure the best customer experience. Managers should create an ideal checkout for every customer, despite venue size. Our IMS Complete Venue is perfect for large-scale businesses in the Philadelphia area such as:

  • Sports Teams & Leagues
  • Theaters & Entertainment Venues
  • Cultural Institutions & Museums
  • Theme & Water Parks

Our treasured arenas and Greater Philadelphia theaters deserve efficient sales processes. Services from IMS ensure the ideal customer experience in any of these locations.

Stadium-Size Scope and Sales Potential with a Best-of-Breed POS System from IMS

Business growth is inevitable with our scalable technology. Our deeply-integrated systems give real-time consumer insights. This integration contributes to the ideal fan experience. Any Philadelphia stadium or hall can achieve cross-system fan engagement opportunities. The Main Line Philadelphia stadium and entertainment market has a happy home with IMS!

IMS Complete Venue

A Completely Integrated Systems Solution

Deeply Integrated Systems

Cross-System Fan Engagement Opportunities

Create Incremental Revenue and Margin Dollars

Gain Real-time Enterprise Cross System Intelligence and Insights

IMS Complete Venue

Unlike single point POS, Mobile, Rewards or Business Intelligence applications, all IMS systems are integrated and unified. This enables delivery of an unrivaled customer experience, one including mobile, ticket bundling, reward and engagement across systems, F&B and Retail POS, and easy to use business intelligence to access to all the data and insights these systems provide. No one else can offer anything close to what the IMS Complete Venue can. Mobile, best-of-breed systems, system integration, rewards and enterprise-wide insights now delivered out-of-the-box!

Ideal For:

Sports Teams and Leagues

Theatre and Entertainment Venues

Cultural Institutions

Theme and Water parks

Why the IMS Complete Venue is the Best Venue Solution on the Market

Business line software requires additional integrations from each system to enable a seamless fan mobile-physical journey, as well as ticket bundling and rewards system capabilities, and data warehouse/ BI tool use.

This increases cost and complexity, creating additional barriers and profit margin loss.  Combining these different integrations into one, cohesive model allows for maximum returns and a completely streamlined integration platform.

  1. Ticketing system <-integrate
  2. Mobile payments and ordering application <-integrate
  3. Retail pos system <-integrate
  4. F&B system <-integrate
  5. Rewards system <-integrate
  6. Data warehouse <-integrate
  7. BI tool <-integrate

Retail Merchandise Operations: Retail Pro POS

With a fully Customizable UI, Secure payment methods/ data encryption, and multiple APIs available for localizations, customizations and integration efforts, Retail Pro POS delivers on every front. React instantly to implement adjustments based on consumer activity, and gain immediate access to the precise data you need to improve universal decision making.  Retail Pro POS provides:

  • Full inventory management capabilities
  • Integrated e-commerce capabilities
  • Scalability for any sized organization
  • P2PE options

eMobile POS

Built in native iOS / Android technology, allowing complete customization, promotional flexibility, and reporting for real-time decision making and customer engagement, eMobile POS is the most versatile, portable and powerful F&B solution on the market.

eMobile POS comes with: 

  • Full food/menu costing and inventory capabilities
  • Receipt sharing
  • Full menu modifiers
  • Table-side ordering/payment
  • Ability to place orders on hold
  • Location inventory tracking
  • Warehouse-to-location and location-to-location transfers
  • Seating allocations
  • P2PE options

Tupyx Mobile Application

With the explosive demand for contactless and mobile payments due to global safety concerns as well as accelerating digital technologies, the eMobilePOS Tupyx mobile application is a core system in the IMS Complete Venue.

Tupyx offers the following robust capabilities:

  • Mobile ordering​
  • Mobile wallet with mobile pay at POS​
  • Multi wallet payment types, e.g., tickets, credit cards​
  • Accepts STADIS rewards
  • Robust video campaign and communication management
  • Can accommodate the setup and management of multiple stores​
  • Stores by stand/location
  • Team store​
  • Geo-fencing​
  • Order routing​
  • Pick up or delivery​
  • Scan and build shopping cart ​and pay through mobile wallet
  • Can be embedded in teams

STADIS Intelligence

With STADIS iNTELLIGENCE, the collection, analysis and storage of critical business analytics is simple, effective and efficient.  Utilize our backend operation management systems to seamlessly integrate powerful, lightning-fast processing tying your businesses’ enterprise data together.

  • Integrated with multiple ticketing systems
  • Full Data Warehouse capabilities
  • Real-time data feeds from Ticketing, Retail Pro, eMobile POS, Tupyx
  • All STADIS and Non-STADIS tenders (cash/credit card receipts)
  • Real-time Enterprise data visibility, dashboards and reporting
  • Full customer information
  • Full Receipt/transaction information
  • Visualize data to speed understanding and impact
  • Benchmark customers and transaction size
  • Know which promotions and rewards drive more action
  • Identify sales by location and time
  • Get alerts and notifications for any deviation
  • Dashboards and analysis delivered via email
  • Create new dashboards and analysis on the fly

And access STADIS iNTELLIGENCE on any device, from anywhere!

data prism real-time

STADIS Ticket Bundling & Rewards

Ticket bundling is THE go-to-market strategy that can help you:

  • Sell more tickets
  • Introduce new fans to your team or venue
  • Profitably encourage fans and guests to spend more money
  • Drive new, incremental revenue and margin
  • Create the link connecting fans with their purchase activities

STADIS Ticket Bundling & Rewards has the most unique rewards capabilities, allowing you to create the most relevant ticket bundle for any fan or guest. Use the following reward types to create the bundles that drive action:

• Specific item or combinations of specific items
• Dollar or percent off items

• Digital coupons

• System specific

• Department & class

• Threshold

• Fixed price

Why IMS?

The IMS Complete Venue is the only solution seamlessly connecting all in and out of venue systems, empowering you to drive unheard of levels of new, incremental revenue by profitably engaging with fans when they’re at your event and when they’re not.

Please let us know what's on your mind. Have a question for us? Ask away.

What you have now

The Traditional, Expensive, Time Consuming Approach

Business line software requires additional systems and integrations from each system to a rewards systems and data warehouse and BI tool.

  1. Ticketing system <-integrate
  2. Retail pos system <-integrate
  3. F&B system <-integrate
  4. Rewards system <-integrate
  5. Data warehouse <-integrate
  6. BI tool <-integrate

spaghetti model pos integration

 

The IMS Complete Venue is Completely Integrated System

Unlike single POS systems, IMS systems are unified. This enables unrivaled customer bundling, reward, and engagement across systems, and access to all the data and insight these systems provide. No one else can offer anything close to what the IMS Complete Venue can. Best-of-breed systems, system integration, rewards, and enterprise-wide insights now delivered out-of-the-box!

 

Retail Merchandise Operations: Retail Pro POS

(Full integration with STADIS)

  • Lightweight yet robust
  • Full inventory management capabilities
  • Integrated e-commerce capabilities
  • Scalable for any size organization
  • P2PE options

eMobile POS

(Full integration with STADIS)

emobile pos

  • Lightweight yet robust
  • Full food/menu costing and inventory capabilities
  • Receipt sharing
  • Full menu modifiers
  • Tableside ordering/payment
  • P2PE options

STADIS Rewards and STADIS Data Warehouse

Integrated with multiple ticketing systems

• Robust stored value and item rewards capabilities

• Full Data Warehouse capabilities

  • Real-time data feeds from Ticketing, Retail Pro, eMobile POS
  • All STADIS and Non-STADIS tenders (cash/credit card receipts)
  • Real-time Enterprise data visibility, dashboards and reporting
  • Full customer information
  • Full Receipt/transaction information

Business Intelligence

(Full integration with STADIS)

  • Visualize data to speed understanding and impact
  • Benchmark customers and transaction size
  • Know which promotions and rewards drive more action
  • Identify sales by location and time
  • Get alerts and notifications for any deviation
  • Dashboards and analysis delivered via email
  • Create new dashboards and analysis on the fly with natural language

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