From the moment IMS developed STADIS© in 2004 for the Philadelphia Phillies, we saw the future of data intelligence for Sports and Leisure Entertainment vendors. At IMS, we believe the accumulation and analysis of consumer data, combined with the seamless integrations of STADIS, help provide our businesses with a competitive advantage. STADIS allows vendors to rack and change pricing and inventory, accept mobile orders and payments, and even track VIP guests throughout the venue. STADIS provides a level of customization, concessionary control. and fan engagement potential that allows for unique, seamless branding and a streamlined operations process.
At the heart of STADIS©, is its Venue Integration Architecture™ (VIA). This is an open systems and data base approach, with integrations to numerous point of sale (POS) and ticketing systems. The VIA provides:
• Lightning fast speeds and integrations
• Flexibility for you to choose or change POS systems based on your business requirements
• Updating integrations to new technologies
Developed in .Net Framework, and drawing from Web Services and an Application Programming Interface (API) for easy integration and expansion, VIA allows for a uniquely synonymous user interface across all vendors and stores. With VIA’s easy expansion features, our vendors are able to select the best POS system on the market, and then utilize the right integration platform to maximize investment.
Fan/Customer Engagement has become an absolutely necessity in order to sustain business growth. Consumer insights and POS data are necessary in order to drive incremental revenue and affinity, and leverage consumer data. In-venue silo systems, or one-off methods have proven inferior when it comes to scalability and customization.
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STADIS© is far more than just loaded tickets or stored value tickets. STADIS© allows vendors to identify a consumer in many different ways, using just about any type of scannable identifier. This includes:
• Bar code items (e.g., Tickets, Coupons, Mobile Smartphone)
• Magnetic Stripe items (e.g., Gift Cards, VIP Cards, Season Ticket Holder Cards, Employee Meal Cards, Loyalty Cards)
• RFID chips (e.g., RFID card, RFID wrist band, RFID chip embedded in Team Jersey, etc.)
After capturing the data, STADIS© creates unrivaled fan specific data insight, generating reports and consumer habits, including every item that a customer purchases. STADIS© then enables customer specific promotions and fan engagement packages through our unique Advanced Promotions. This data can then be customized, tracked and exported in one easy click.
STADIS© allows the ability to add hard dollar and item value directly to an account or fan ID. STADIS© Advanced Promotions Suite provides you with even more promotional flexibility and opportunity to drive ROI and track fans through every step of their journey. Engage fans through:
Advanced Promotions provide a previously unavailable level of visibility, insight and intelligence. Allowing a vendor the ability to create additional profits once a consumer, fan or customer enters their doors.
IMS has undertaken a thorough analysis and review of recent customer transaction history, revealing some unique and powerful insights. We use this track record and data insight for evidence based decision making, and as the basis for our ROI Guarantee. The most immediate financial benefits for a consumer are derived from three sources:
1) Redeemed value
2) Uplift on that redeemed value (Event by Event Mixed League Uplift On Redeemed Value)
*chart to left
3) Unused value (Event by Event Mixed League Unused Value)
*chart to left
The following charts show historical results from over 1100 events and over 800,000 tickets. While individual results may vary, we are confident enough in these data points to stake our compensation on it.
When we say “Accountable ROI”, we mean we will be held accountable for generating ROI for you. We’re talking about hard-dollar ROI that can be measured from day 1. Our goal is to make you successful. Our Vision is to democratize data and transform it into actionable intelligence and new revenue for SLE. International Micro Systems (IMS) is so confident in our ability to generate hard dollar ROI that we’ll stake our pay on it. Contact Us for details.
We recognize that each customer has different business, ROI, and cash flow considerations when making a large capital investment. That’s why we developed different pricing options to help maximize your investment in STADIS©. Some flexible solutions include:
• Software as a Service (SaaS) based Subscription pricing
• Numerous Stored Value and Item Level Promotions Subscriptions
• Annual payment (One fixed payment per year) or Monthly payment options
• Revenue Sharing (Small upfront – Variable payments, potentially highest TCO-guaranteed ROI)
Contact Us to discuss which option best meets your objectives and needs.
The following is some sample analysis from one of our customers. Current integrated systems for this customer include Tickets.com, Micros, Retail Pro. STADIS© has integrations to many other systems, and its robust API allows for numerous more.
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No benefit is as valuable, yet as untapped, as the real time fan specific transaction data that STADIS© provides. IMS and STADIS© provides vendors with unrivaled insight and live analytics of what their consumers are buying. Down to the inventory number; in real time. This unlocks next-level customer service and engagement possibilities. Make decisions and adjustments based on live data, allocate resources more efficiently and generate ROI faster.
IMS will work closely with you to uncover, analyze and utilize this data to create a true “unfair advantage.”