I just read through the Strategyn September newsletter, and it reminded me of the “jobs to be done” approach to innovation espoused by Strategyn, as well as Clayton Christensen. It got me thinking about, “what is the job you are asking of your point of sale system?” Most merchants today would say that a…
During a recent Twitter #cxo chat, interesting discussion came up about “ownership” of big data. Most talked about having goals and objectives lead big data implementations. If this were the case, business groups would be leading the way. But in many orgs, big data implementations and utilization is being spearheaded by IT groups. Is there…
IMS, working with a longtime customer, implemented an integrated multi-system retail solution for the NFL’s “Big Three” events that ran from Saturday January 24, 2015 through Monday February 2, 2015. “One size fits all” systems no longer work for today’s unique Venue and Retail POS requirements. IMS, recommending a “best of breed” approach, utilized…