The evolution of point of sale solutions has changed the retail landscape forever. POS technology has enabled retailers to simultaneously improve the checkout experience, aggregate sales data efficiently, track inventory levels in real time, integrate with digital dashboards, and even ring credit card transactions without an external power source. All of these benefits ultimately allow […]
There has been much communication and confusion recently about Retail Pro and PCI Compliance. IMS customers have been receiving information from Retail Pro, Merchant Warehouse (MW – Retail Pro’s EFT exclusive provider) and Shift 4®. IMS has prepared a Point of View (POV) to help our customers understand what is happening and to help…
After reading the extensive Bloomberg Business Week article on Sears failing strategy, At Sears, Eddie Lampert’s Warring Divisions Model Adds to the Troubles , even though it focuses on heavy data use, one simple thought comes to mind, “Where’s the customer in this strategy?” Separate P&Ls, zero collaboration, no focus nor understanding of the customer…
After just returning from the #ALSD2013 annual conference, I wanted to provide our point-of-view on one of the trends discussed, that being how Service is the Customer Experience. While we may be getting granular, we think that this definition is holding back the sports industry from really engaging with the customer on a personal, more…
Just a quick thought on today’s comments by NFL commissioner Roger Goodell as reported by Gregg Rosenthal on NFL.com . Rosenthal highlights Goodell’s comments as follows: The focus at the NFL Spring Meeting was clear: It was on the stadiums. We knew Super Bowl L and LI were awarded to San Francisco and Houston, respectively, in large part…
Just a quick thought on today’s comments by NFL commissioner Roger Goodell as reported by Gregg Rosenthal on NFL.com . Rosenthal highlights Goodell’s comments as follows: The focus at the NFL Spring Meeting was clear: It was on the stadiums. We knew Super Bowl L and LI were awarded to San Francisco and Houston, respectively, in large part…