Technology, Point of Sale and Inventory Specialists
Posts tagged How-to Retail Pro
Tip: Retail Pro v8 – How to Apply Promo Pricing
Apr 19th
Go to Merchandise > Inventory:
To set up promotional pricing:
1. From the Retail Pro Inventory screen, click Options –> then click PROMO PRICING (both on the side).
2. Select ADD.
3. Enter the name of the promotion that you are creating in the Promo Name column.
4. Navigate to the lower pane. Enter the discounted unit price in the Price column and the minimum quantity of items that must be purchased to qualify in the Quantity column.
Example:
Quantity Price
1 $25
2 $22
4 $20
5. Select CLOSE to exit the Promotional Pricing window.
To assign a promotional pricing to an item or style:
1. In either Item View or Style View, highlight or display the item or style to which you want to assign a promotion.
2. Select EDIT from the main toolbar.
3. Navigate to the Promo # field. (You will need to add this to your screen layout if it isn’t already there)
4. Enter the promotion number you want to assign to that item.
OR
Select to open the Promotional Pricing window, select a promotion, and then choose SELECT.
5. Repeat the previous steps for any other items to which you would like to assign a promotion.
Ringing up Promotional Pricing
When an item is put on a receipt with quantities that quality for promotional pricing, click Apply Promo. (Version 8 Only: When you click Tender, you will get a window showing the promotional pricing.) You will select the item and click Apply to apply the promotional pricing to the item.
TIP: “Workstation already in use”, "polling in use", "workstation locked," or "workstation in use" error when using Retail Pro
Jan 15th
There are times when you may see one of the following messages during your use of Retail Pro
- Workstation already in use
- Polling in Use
- Workstation Locked
- Workstation in use
Some of the most common causes are:
1) System shut down while in RPRO accidently, intentionally or due to power outage.
2) Someone enters system preferences when other workstations are in Retail Pro.
3) Process in/out takes places when Retail Pro is open on other workstations
4) Retail Pro locked up and was forced to shut down using CTRL-ALT-DEL.
The following steps will normally resolve these error messages (Make sure everyone is out of Retail Pro during the time you are trying these steps):
In Version 7
- Click on “Preferences”, then “System”.
- If “Remove Locks” message appears, select “Yes”.
- If message above does NOT appear, Click on “Preferences”, then “Workstation”.
Version 8
- Click on “Tools”, then “RproDB”, then click on OK to accept the changes.
If that does not clear the issue, contact the IMS Support Desk (800-882-0627) for additional assistance.