Technology, Point of Sale and Inventory Specialists
Retail Pro
Tip: Retail Pro v8 – How to Apply Promo Pricing
Apr 19th
Go to Merchandise > Inventory:
To set up promotional pricing:
1. From the Retail Pro Inventory screen, click Options –> then click PROMO PRICING (both on the side).
2. Select ADD.
3. Enter the name of the promotion that you are creating in the Promo Name column.
4. Navigate to the lower pane. Enter the discounted unit price in the Price column and the minimum quantity of items that must be purchased to qualify in the Quantity column.
Example:
Quantity Price
1 $25
2 $22
4 $20
5. Select CLOSE to exit the Promotional Pricing window.
To assign a promotional pricing to an item or style:
1. In either Item View or Style View, highlight or display the item or style to which you want to assign a promotion.
2. Select EDIT from the main toolbar.
3. Navigate to the Promo # field. (You will need to add this to your screen layout if it isn’t already there)
4. Enter the promotion number you want to assign to that item.
OR
Select to open the Promotional Pricing window, select a promotion, and then choose SELECT.
5. Repeat the previous steps for any other items to which you would like to assign a promotion.
Ringing up Promotional Pricing
When an item is put on a receipt with quantities that quality for promotional pricing, click Apply Promo. (Version 8 Only: When you click Tender, you will get a window showing the promotional pricing.) You will select the item and click Apply to apply the promotional pricing to the item.
Tip: How to Fax from Retail Pro v8
Jan 19th
We have received many calls about being able to fax from Retail Pro. The following steps will allow you to fax directly from Retail pro v8.
REQUIREMENTS:
Operating systems; Will work with Windows 2000 professional, Windows XP professional
Hardware:
A working modem
Suggestion:
The windows Faxing utility works very well with Windows Address Book, or Microsoft Outlook. To access the Windows Address Book Click > Start > All Programs > Accessories > Address Book. If you find the Windows Address Book useful, you will want to create a shortcut to the address book on your desktop. The Windows Address Book is easy to use and most questions could be answered by using the Help Menu.
Also, the default windows fax utility is a good option, however Retail Pro will work with other faxing software utilities, such as Symantec’s WinFax software. Or, some Multifunction printer/faxes have the ability to fax directly instead of printing the document. However, these directions do not reflect those options.
How to fax from Retail Pro v8:
1) Make sure The Retail Pro Printing preference for your documents allows you to change the printer at the time of wanting to print the document.
2) After creating the document click on the print button.
3) Choose your Document design.
4) From the “Print Document” dialog box click the “Preview” button.
5) After the document’s preview is shown, click the “Print” icon along the tool bar.
6) From the Print Dialog box, pick the “Fax” as the printer type.
7) Retail Pro will attempt a print. The Send Fax Wizard window will come up. Click “Next” to continue.
Fill in the “Recipient Information” or, use the Address Book to find your contact information.
9) You may want to use a Cover Page.
10) You can Schedule the fax to be sent out or you can choose to send it at that moment
11) After clicking on next you have completed the wizard. Click on “Finish”
TIP: “Workstation already in use”, "polling in use", "workstation locked," or "workstation in use" error when using Retail Pro
Jan 15th
There are times when you may see one of the following messages during your use of Retail Pro
- Workstation already in use
- Polling in Use
- Workstation Locked
- Workstation in use
Some of the most common causes are:
1) System shut down while in RPRO accidently, intentionally or due to power outage.
2) Someone enters system preferences when other workstations are in Retail Pro.
3) Process in/out takes places when Retail Pro is open on other workstations
4) Retail Pro locked up and was forced to shut down using CTRL-ALT-DEL.
The following steps will normally resolve these error messages (Make sure everyone is out of Retail Pro during the time you are trying these steps):
In Version 7
- Click on “Preferences”, then “System”.
- If “Remove Locks” message appears, select “Yes”.
- If message above does NOT appear, Click on “Preferences”, then “Workstation”.
Version 8
- Click on “Tools”, then “RproDB”, then click on OK to accept the changes.
If that does not clear the issue, contact the IMS Support Desk (800-882-0627) for additional assistance.