Technology, Point of Sale and Inventory Specialists
Jen Shrader
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Homepage: http://www.ims-pos.com
Posts by Jen Shrader
IMS Recieves IBM Market Growth Achievement Award
May 10th
May, 2011
International Micro Systems, Inc. is a Certified Retail Pro Partner, is organized as a privately held Delaware corporation, and operates from headquarters in Aston, PA as well as satellite sales and support offices in FL. IMS, a recognized and highly valued IBM Business Partner, has been in business for over 17 years.
IMS received an IBM Market Growth Achievement Award for 2010. This IBM award is presented to solution providers who are recognized market leaders within chosen POS Segment(s), and who achieved a year-to-year growth of 40% or greater over the prior year.
IMS currently provides its retail customers with Retail Pro® Point-of-Sale software, integrated and PCI compliant solutions based upon leading IT platforms. Recognized as a leader throughout the retail and Retail Pro communities, IMS provides customizations for Retail Pro® to further enhance our capabilities to meet the unique specific needs of our clients.
Backed by award winning project management, business analysis, implementation, training, technical support, and development teams, IMS is able to deliver your solution; one tailored to meet your precise information management needs and return on investment criteria.
IMS Announces New Baseball Clients and 23.3% STADIS Market Share in MLB
May 10th
STADIS is being implemented at the Houston Astros and the Durham Bulls in time for the opening of the 2011 season. The New York Mets will opt for full deployment of STADIS for 2011 as well.
ASTON, Pa., March 14, 2011 /PRNewswire/ — Jim Shrader, founder and CEO of International Micro Systems (IMS), announced today the signings of two new clients, the Houston Astros and the Durham Bulls, as well as the decision by the New York Mets to expand their Gift Card only deployment of STADIS to a full deployment. “These clients will be live and fully operational on STADIS in time for opening day,” according to Shrader. ”We are delighted to welcome our newest clubs and their food, beverage, and merchandising partners to the STADIS fold and are committed to helping them leverage STADIS to drive incremental attendance and food/beverage/merchandise revenues, increase per caps, and create sales uplift and breakage.”
IMS created the loaded ticket concept in 2004 in conjunction with the Philadelphia Phillies and ARAMARK when first installing STADIS at Citizens Bank Park. Today nearly 25% of MLB clubs have deployed STADIS. STADIS is built upon an open Venue Integration Architecture (VIA) that integrates ticketing, concessions POS, merchandise POS, and emerging fan facing cell phone transaction applications such as Mangia.com.
The NY Mets decided to fully implement STADIS after researching the added value ‘alternatives’ to STADIS offered by ticketing, gift card, and point of sale companies. ”We are in the unique position to offer our clients an integration path that incorporates all fan facing transaction systems into their single data base. Competitive offerings are limited to integrating to that particular vendor’s products and often the vendor owns the data, not the club. In the STADIS environment, the client owns their MS-SQL Server based data. Further, the client interfaces to their data via STADIS’ web portal which is built upon the Microsoft .net platform,” explains IMS’ Shrader.
“The term we use to describe our relationship with companies with whom we integrate with in one deal and compete with in another deal is coopetition. It’s sometimes a delicate balancing act. STADIS permits our clients freedom of choice in emerging technologies. We have gone through 3 ticketing applications and 5 POS applications in 3 years at one venue alone,” according to Shrader.
The Durham Bulls are IMS’ second MiLB client and will join the Lehigh Valley Iron Pigs, as the first MiLB clubs to leverage STADIS.
IMS is an IBM Business Partner. In addition to supporting the STADIS market, IMS also supports Retail Pro ®, the merchandise management application installed at over 50 stadiums, arenas, and race tracks. Kerry Lemos, CEO of Retail Pro ®, states, “IMS has helped establish Retail Pro ® as the Gold Standard in professional sports related retailing. IMS understands the requirements of large venues and how to deploy Retail Pro ® in these environments.”
IMS also markets and supports Volante Systems food and beverage POS, time and attendance, BOH and management applications. Volante features unique application sets for concessions, fine dining, bars, clubs, and suites. It is built upon an architecture that supports features like wireless transmission of mid-game, on-the-fly pricing changes critical to MiLB promotions. Volante’s architecture was a leading contributor to MiLB’s 2010 Promotion of the Year award presented to the Lehigh Valley Iron Pigs.
Please click HERE (http://www NULL.prnewswire NULL.com/news-releases/ims-announces-new-baseball-clients-and-233-stadis-market-share-in-mlb-117950319 NULL.html) to view the article on PR Newswire.
Mangia and IMS Announce Strategic Partnership
Mar 1st
Mangia and IMS Announce Strategic Partnership Mobile phone-based ordering provider Mangia to integrate with value added ticket platform STADIS
ASTON, Penn., Feb. 28, 2011 /PRNewswire via COMTEX/ — International Micro Systems (IMS) announced its strategic partnership with Mangia Technologies today, joining its loaded ticket platform, STADIS, with Mangia’s mobile phone based in-seat ordering technology.
“We are extremely pleased to be partnering with IMS,” explained Nate Checketts, President and Founder of Mangia Technologies. “IMS is the leading provider of loaded-ticket technology, and a company dedicated to enhancing the fan experience. Together we provide stadiums a truly complete solution.” The partnership is two-fold, encompassing both co-marketing/distribution, and integration development. Co-marketing initiatives began with sales and marketing teams from both companies training on the respective applications, services and offerings of each partner.
The second initiative calls for Mangia to integrate with STADIS, the IMS developed open-venue architecture-based integration platform that integrates all fan-facing ticketing, food and beverage POS, including Volante Systems, and retail merchandising applications, including Retail Pro.
“We are delighted to be partnering with Mangia. Their people and product are first class and the integration of Mangia into STADIS supports our 2011 strategic directives in Fan Relationship Management applications and CRM integration,” explains Jim Shrader, President, IMS.
IMS is the inventor of STADIS and the leading provider of Value Added Ticketing systems for the Sports, Leisure, and Entertainment Industry. Leveraging a unique methodology that integrates most of the preferred industry solutions (ticketing, POS, concessionaires, etc.), IMS helps customers increase profit and per cap revenue while capturing valuable information about fan purchases and behavior.
With nearly 1 in 4 MLB clubs and clients in MiLB, NFL, NBA, NHL and the NCAA, STADIS leads the league in generating incremental attendance, per cap spending, sales uplift and breakage.
Mangia, founded in 2007, allows fans to use their phones to order food, drinks and merchandise and have it all delivered right to their seats or prepared for pick-up at an express window. Mangia is currently in operation in nine professional and NCAA venues.
CONTACT: Blake Ferguson, +1-801-717-1144, blake@mangia.com SOURCE Mangia Technologies www.prnewswire.com Copyright (C) 2011 PR Newswire.All rights reserved.
This article was published on CNBC. Please Click HERE (http://classic NULL.cnbc NULL.com/id/41834491) to read the full article.
PCI Webinar
Feb 21st
- Overview of the PCI SSC Council training programs
- Detailed look at the course offerings, including who should attend, pre-requisites and topics covered
- Review of 2011 PCI SSC training calendar, locations and costs
- Training FAQ – a quick look at some of your frequently asked questions
Retail Pro Add-Ons
Nov 11th
In our efforts of helping you create new revenue streams, IMS would like to introduce add-ons for your Retail Pro point-of-sale system. Cross Selling / Quantity / Group Discounting and Gift and Award Card Solutions are just a few integrated solutions that can help to maximize your sales oppurtunities over the holidays and throughout the upcoming year.
Click HERE (http://archive NULL.constantcontact NULL.com/fs063/1102632184876/archive/1103867716012 NULL.html)to view the full newsletter…
Credit Card Compliance
Oct 20th
Is your company currently in compliance with the PCI, PABP, PA-DSS regulations?
This is an official notice from International Micro Systems, Inc. (IMS) to make you aware of the recent changes in Credit Card compliancy regulations and how they affect your Retail Pro POS system. Many recent changes regarding payment processing solutions may require changes to your Retail Pro system and overall business operations.
Why do I need to be compliant?
Compliance is mandated by the payment card brands and not by the PCI Security
Standards Council. However, for most merchants, the deadlines for validating
compliance with the PCI DSS have already passed. You should check with your acquire and/or merchant bank to check if any specific deadlines apply to you, based on merchant transaction volume (level) as determined by the card payment brands. All entities that transmit, process or store payment card data must be compliant with PCI DSS.
What happens if I am non-compliant?
Any fines and/or penalties associated with non-compliance with the PCI DSS and/or confirmed security breaches are defined by each of the payment card brands. Fines may reach up to $50,000 per incident and you may lose the right to process credit card transactions for your customers.
What can I do from a Retail Pro perspective to ensure I am compliant?
In order to ensure compliance via Retail Pro, it is necessary to upgrade your current software to:
- Version 8.6 or Version 9.2 (or later)
- PCI-DSS Compliant Versions according to the credit card companies (Shift4 or RBS Link).
- Run the ‘Software Tool’ that comes with version 8.6 or 9.2 to encrypt all of the credit card information that is currently stored into your systems.
**Please note that PC Charge, Credit Pro and/or PPM are NOT complaint, nor they will be because Retail Pro has discontinued these products.
With an active membership, upgrading within Version 8 or 9 comes at no software expense, with an exception of implementation time and services from IMS. If you are currently running a Version of Retail Pro other than Version 8 or 9, it is necessary to do a full Version upgrade.
Who should I contact?
It is important to note that while IMS can help you become compliant from a retail POS perspective, you may still need to contact your merchant services provider and/or banking institution to ensure that full compliancy is met and that no fines will be levied. We would also recommend you speaking to your attorney as well.
Contact your IMS account manager or sales rep ASAP at 484-482-1600 or toll free at 800-882-0627 to get more information regarding the retail POS perspective or if you have any questions regarding the Credit Card Compliance.
STADIS Value Added Ticketing Webinar
Jun 11th
FREE LIVE WEBINAR:
(brought to you by IMS and TicketsReturn)
Tuesday, 6/22/2010 from 12:30 to 1:30 PM EST –OR–
Wednesday, 6/23/2010 from 12:30 to 1:30 PM EST
Featured Speakers:
- Gordon Hirsch – Vice President Marketing, TicketReturn, LLC
- Howard Scharf – Assistant GM, Lehigh Valley Iron Pigs
- Jim Shrader – President, International Micro Systems, Inc.
Value Added Ticketing or “Loaded Tickets” have been in the “major leagues” for over 7 years. It has provided very repeatable business benefits to teams in MLB, NFL, NBA, NHL, NCAA, and in MiLB. Join us for this FREE live webinar to discuss how to leverage your investment in TicketReturn and how your venue can benefit from this exciting technology.
Some of the key topics include Top Strategies to:
- Create new Revenue Streams (Increased ticket sales & Improved Per Caps)
- Increase Sales in a Down Economy
- Improve the Fan Experience and Fan Loyalty
- Create New Sponsorship Opportunities
Click on one of the links to register for the live STADIS Webinar of your choice:
Register for Tuesday, 6/22/2010 from 12:30-1:30 PM EST (http://events NULL.constantcontact NULL.com/register/event?oeidk=a07e2x2nk74d7927258)
Register for Wednesday, 6/23/2010 from 12:30-1:30 PM EST (http://events NULL.constantcontact NULL.com/register/event?oeidk=a07e2xdsn5gdd960ff9)
Space is limited and will fill up quickly, so please be sure to register TODAY and save your spot to learn more about STADIS and IMS.
Visit www.STADIS.com (http://www NULL.stadis NULL.com) to learn more about STADIS and IMS
PIN PAD COMPLIANCE
Apr 28th
Credit Card Compliance has become a major issue for retailers. At IMS, we get a lot of questions about Retail Pro® and compliance. Many think that if they upgrade their POS software, then they are covered. One of our larger customers just notified us that they have been threatened with interest rate increases, late fees, double-cycle billing, and even suspension of taking credit cards if they cannot demonstrate compliance. Compliance is NOT just the software. It also includes your networks (i.e. firewalls, etc.), some hardware (like PIN PADS), and many of aspects of your operation.
Some PIN PAD models may NOT be compliant! The 2 Pin Pads that we’ve worked with are the Ingenico EnCrypt 2100 and the Verifone 1000SE. The Encrypt 2100 is NOT on the list of approved devices. The Verifone 1000SE is, but with certain firmware updates. There are other Retail Pro approved pin pads that are compatible with RPro v8.6 and v9.2. Due to new credit card compliance issues, customers using non-compliant pin pads will need to replace those models.
The Deadline for this is July 1, 2010.
Please contact IMS immediately at 1-800-882-0627 for more information regarding Pin Pads in regards to the PCI Compliance.
VISIT OUR NEW WEBSITE – WWW.STADIS.COM
Apr 20th
International Micro Systems is pleased to announce the launch of our new website for our flagship product, STADIS, at www.stadis.com (http://www NULL.stadis NULL.com). We have streamlined the site’s navigation, making it intuitive and user-friendly. Our goal is to provide our customers with a focus on what we offer them and how our customers can benefit from our products and services.
The new website provides more detailed information about our services, showcases our STADIS customer base and highlights our unique ability to Follow Your Favorite Fan.
STADIS is the leading venue integration software in sports, leisure and entertainment. Period.
STADIS is the only software system that can load tickets, track the customer before, during and after an event, analyze every touch point and give detailed reports that show specific purchase behavior, even demographic data when available.
This isn’t just a guaranteed increase in ROI (something others have claimed to deliver), but new revenue streams along with clear, actionable data that can bring in even more marketing and sponsorship dollars.
Please take a moment to visit www.stadis.com (http://www NULL.stadis NULL.com) to see more about how STADIS can turn your venue into a real success story
Contact us at sales-marketing@stadis.com (sales-marketing null@null stadis NULL.com) or call 1-800-882-0627 with any comments or questions.
Retail Pro: PCI Compliance
Apr 2nd
Payment Card Industry (PCI) Security Standards
Retail Pro International, LLC adheres to the security standards laid out by the PCI Council for the Payment Application – Data Security Standards (PA-DSS) for its Retail Pro applications.
PCI DSS and PA-DSS – What is it?
The PCI DSS is a comprehensive set of security requirements agreed upon by members of the PCI Council intended to provide protection for consumer payment account data. The PCI Council consists of thought leaders from the payment industry including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. Inc. International, to help facilitate broad adoption of consistent data security measures on a global basis.
PA-DSS is the Council-managed program formerly under the supervision of the Visa Inc. program known as the Payment Application Best Practices (PABP). The goal of PA-DSS is to help software vendors and others develop secure payment applications that do not store prohibited data, such as full magnetic stripe, CVV2 or PIN data, and ensure their payment applications support compliance with the PCI DSS.
Both the PCI DSS and PA-DSS include requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. These standards are intended to help organizations and software vendors proactively protect consumer account data.
At the core of the PCI DSS and PA-DSS are a group of principles and accompanying requirements, around which the specific elements of the DSS are organized.
These principles include:
- Build and Maintain a Secure Network
- Protect Cardholder Data
- Maintain a Vulnerability Management Program
- Implement Strong Access Control Measures
- Regularly Monitory and Test Networks
- Maintain an Information Security Policy
How can Retail Pro help me with PCI?
Retail Pro International, LLC, considers the protection and integrity of payment information to be of the highest importance and takes the security around this data very seriously. It has taken broad measures to ensure both the retailer and consumer’s payment data is protected in accordance with the PCI standards outlined within the PA-DSS.
Our Retail Pro applications are routinely monitored and validated by Payment Application-Qualified Security Assessors (PA-QSAs), as approved by the PCI-SSC, to ensure all payment functionality adheres to the PCI Council’s strict standards. Through the use of Retail Pro the consumer can rest assured that all appropriate steps and precautions are taken to protect the transmission and storage of their credit card information.
For more information about the PCI Data Security Standard and Payment Application – Data Security Standard, visit www.PCIsecuritystandards.org (http://www NULL.PCIsecuritystandards NULL.org).

