There has been much communication and confusion recently about Retail Pro and PCI Compliance. IMS customers have been receiving information from Retail Pro, Merchant Warehouse (MW – Retail Pro’s EFT exclusive provider) and Shift 4®. IMS has prepared a Point of View (POV) to help our customers understand what is happening and to help…
IMS has noticed increasing confusion among its customers and prospective customers regarding the revenue recognition of prepaid value, gift cards, gift certificates and other types of stored value breakage. Because of this confusion, IMS has developed a Point-of-View Brief to highlight key factors for breakage revenue recognition consideration. Click here to read the…
Coming out of a discussion recently with one of our Museum prospects, a point was raised about the difference between Members and out-of-town patrons. The discussion was centered on engagement and what could be done to drive incremental revenue. The conversation shifted to “knowing your customer”. Our prospect replied, ” that won’t matter as that…
While Pop-Up retail stores are not new, what is new is the strategic approach to driving multiple benefits through Pop-Up retail. Pop-Ups originated as a way to take advantage of 2 main business drivers; seasonal selling and open/cheap real-estate. Quite often found in existing mall space, Pop-Ups provided multiple benefits to multiple audiences. For the…
IMS is pleased to share a number of “Knowledge Briefs” with our customers and potential customers. These Briefs offer concise descriptions, examples and definitions for a number of topics and areas that are relevant to IMS, its products and services. These Knowledge Briefs will provide common knowledge, information and a foundation for discussion, thinking…
What is EMV? The term EMV describes the interoperability between a new type of payment card technology and the payment terminals needed to process its use. This new type of payment card effectively describes chip-enabled credit & debit cards, or “smart cards” embedded with microchips capable of interacting with point-of-sale or ATM devices in a…